Shipping policy
FREE UK Shipping: Royal Mail (3-5 working days)
Once your order has been processed through our production team, it will then be packed and shipped on next working day delivery. You will receive shipping confirmation of this as well as regular updates from chosen courier via SMS message/email. You can select which service you wish to receive at the checkout. Orders placed around busy periods such as the festive period or black Friday may take slightly longer to fulfil.
Next Day Delivery: DHL Express (Orders placed before 2pm)
Please feel free to contact us at sales@jrdstudios.com with your order number and full name on the order and we will our best to help with any queries you may have.
EU Shipping -
All orders shipped within Europe will be processed via DHL.
EU Courier: DHL (1-3 working days from being shipped)
Please allow up to 48 hours for your order to be processed. Once your order has been processed through our production team, it will then be packed and shipped on next working day delivery. You will receive shipping confirmation of this as well as regular updates from DHL via SMS message/email.
Orders placed around busy periods such as the festive period or black Friday may take slightly longer to fulfil.
Please feel free to contact us at sales@jrdstudios.com with your order number and full name on the order and we will our best to help with any queries you may have.
Please Note* All orders placed outside of the UK are subject to Custom and Duty fees as defined by the country of importation. JRD Studios is not responsible for fees associated with importation. All fees, duty or other taxes must be paid by the parcel recipient or the order will be returned to JRD Studios and a refund will be issued with the shipping costs deducted. If you have any queries regarding Customs & Duty fee's please contact your local customs office.
International Shipping -
All orders shipped internationally will be processed via DHL.
International Courier: DHL (3-7 working days from being shipped)
Please allow up to 48 hours for your order to be processed. Once your order has been processed through our production team, it will then be packed and shipped on next working day delivery. You will receive shipping confirmation of this as well as regular updates from DHL via SMS message/email.
Orders placed around busy periods such as the festive period or black Friday may take slightly longer to fulfil.
Please feel free to contact us at sales@jrdstudios.com with your order number and full name on the order and we will our best to help with any queries you may have.
*Please Note* All orders placed outside of the UK are subject to Custom and Duty fees as defined by the country of importation. JRD Studios is not responsible for fees associated with importation. All fees, duty or other taxes must be paid by the parcel recipient or the order will be returned to JRD Studios and a refund will be issued with the shipping costs deducted. If you have any queries regarding Customs & Duty fee's please contact your local customs office.
All orders placed from our 'Studio' page will receive an estimated date of delivery from a member of our sales team. These products may have a longer lead time due to them being bespoke.
Studio Footwear (Please allow up to 25 working days)
For all hand painted or custom footwear please allow up to 25 working days for orders to be fulfilled. Please note, studio footwear is non refundable from the time of purchase.